Terms of Service

1. Agreement to these terms

These Terms of Service (the “Terms”) govern your access to and use of the AEQUARA website, tools, and services (collectively, the “Service”), operated by AEQUARA (“AEQUARA,” “we,” “us”). By accessing or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

If you use the Service on behalf of an organization, you represent that you are authorized to bind that organization to these Terms.

2. What AEQUARA is — and is not

AEQUARA provides AI-assisted tools that surface information and calibrated analysis for legal, financial, medical-billing, career, and life decisions. The Service is informational only. It is not legal, financial, tax, or medical advice, and using it does not create an attorney-client, fiduciary, or doctor-patient relationship.

For decisions that carry real consequences, consult a licensed professional in the relevant jurisdiction. You are solely responsible for how you act on anything the Service produces. Where a tool states a narrower scope (for example, “analyzes billing, never diagnoses”), that scope controls.

3. Eligibility and accounts

You must be at least 18 years old and legally able to enter a contract to use the Service. You are responsible for maintaining the confidentiality of any account or magic-link access and for all activity that occurs under your access. Notify us promptly at hello@aequara.ai if you suspect unauthorized use.

4. Acceptable use

You agree not to:

• Use the Service for any unlawful purpose, or to facilitate one;
• Submit content you have no right to submit, or that infringes a third party’s rights;
• Attempt to reverse-engineer, scrape at scale, overload, or circumvent the rate limits, security, or access controls of the Service;
• Inject instructions intended to manipulate model outputs to produce harmful or deceptive results;
• Resell, sublicense, or present the Service’s outputs as a licensed professional’s advice;
• Misrepresent the Service’s outputs as certified, guaranteed, or as a substitute for professional judgment.

We may suspend or terminate access that violates these Terms or that poses a risk to the Service or other users.

5. Subscriptions, billing and refunds

Paid plans (for example, Pro and Team) and one-time purchases are billed through Stripe. We do not receive or store your full card details. Prices, tiers, and what each tier includes are described at /pricing; some features may be marked as launching and are provided only once shipped.

Subscriptions renew automatically until cancelled. You can cancel at any time from your billing portal; cancellation stops the next renewal and does not retroactively refund the current period. If you believe you were charged in error, email hello@aequara.ai and we will review it. Except where required by law, fees already paid are non-refundable.

6. Your content and the license you grant

You keep ownership of the content you submit — the questions, documents, and facts you enter (“Your Content”). You grant AEQUARA a limited, non-exclusive, worldwide license to process, transmit, and store Your Content solely to operate and provide the Service to you, and to comply with law.

We do not use Your Content to train AI models, and we do not sell it. You are responsible for ensuring you have the right to submit Your Content and that doing so does not violate any law or third-party right. Do not submit content you are not authorized to share.

7. Our intellectual property

The Service — including its software, design system, text, the AEQUARA name and marks (trademark pending, USPTO Serial No. 99812898), and the calibration methodologies and indices we publish — is owned by AEQUARA and protected by intellectual-property laws. We grant you a limited, revocable, non-transferable license to use the Service for its intended purpose. All rights not expressly granted are reserved.

8. AI outputs

The Service uses large language models and multi-model panels to produce analysis. AI outputs can be incomplete or wrong, may reflect the models’ training limits, and are not a substitute for professional judgment. Confidence figures shown in the Service are self-reported or computed estimates, not guarantees of accuracy. Verify anything you intend to rely on before acting on it.

9. Disclaimer of warranties

The Service is provided “as is” and “as available,” without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranty as to the accuracy, reliability, or completeness of any output. We do not warrant that the Service will be uninterrupted, secure, or error-free. Some jurisdictions do not allow certain warranty exclusions, so parts of this section may not apply to you.

10. Limitation of liability

To the maximum extent permitted by law, AEQUARA and its operators will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, goodwill, or the cost of substitute services, arising out of or related to your use of (or inability to use) the Service — even if we have been advised of the possibility.

To the maximum extent permitted by law, AEQUARA’s total aggregate liability for all claims relating to the Service will not exceed the greater of (a) the amount you paid us for the Service in the twelve months before the event giving rise to the claim, or (b) US $100.

11. Indemnification

You agree to indemnify and hold harmless AEQUARA from any claims, damages, liabilities, and reasonable expenses (including legal fees) arising from your misuse of the Service, your violation of these Terms, or your violation of any law or third-party right.

12. Copyright and DMCA

We respect intellectual-property rights. If you believe content on the Service infringes your copyright, send a written notice to hello@aequara.ai with the subject “DMCA notice,” including: (1) identification of the copyrighted work; (2) identification of the material claimed to infringe and its location; (3) your contact information; (4) a statement that you have a good-faith belief the use is not authorized; (5) a statement, under penalty of perjury, that the information is accurate and that you are the owner or authorized to act; and (6) your physical or electronic signature. We will respond to valid notices, including by removing infringing material where appropriate.

13. Governing law and disputes

These Terms are governed by the laws of the State of New York, without regard to its conflict-of-laws rules. Before filing any formal action, you agree to first try to resolve the dispute informally by contacting hello@aequara.ai; most concerns are resolved this way. Any dispute not resolved informally will be subject to the exclusive jurisdiction of the state and federal courts located in New York, New York, and you consent to venue there, except where applicable law grants you the right to bring a claim elsewhere.

14. Changes to these terms

We may update these Terms from time to time. When we do, we will revise the “Last updated” date above and, for material changes, take reasonable steps to notify you. Continued use of the Service after changes take effect means you accept the revised Terms.

Contact

Questions about these Terms can be directed to hello@aequara.ai. AEQUARA is based in New York, NY.